To file a complaint, please contact SmartNote’s Customer Service Department before contacting your jurisdiction with a complaint. We would like the opportunity to help you with any concerns you may have.
Listed below are several ways to contact SmartNote Customer Service
| Phone | SmartNote Customer Service 1-888-296-4290 |
| Write |
SmartNote Attn: Manager, Customer Advocate Dept 3550 N. Lakeline Blvd, Suite 170 - 1905 Leander, TX 78641 |
| ServiceComplaints@SaveYourDough.com |
If you still have an unresolved complaint regarding the company’s money transmission services, please select your jurisdiction link below and direct your complaint to the appropriate contact.
Arizona Customers
Arizona Department of Financial InstitutionsMail: Consumer Affairs Division
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
Email: consumeraffairs@azdfi.gov
Online: http://www.azdfi.gov/
Telephone Number: 602-771-2800
Facsimile: 602-381-1225
Florida Customers
Florida Office of Financial RegulationMail: Division of Finance
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0381
Online: http://www.flofr.com/
Telephone Number: 850-487-9687 or 850-410-9805
Facsimile: 850-410-9300
Illinois Customers
Illinois Department of Financial & Professional RegulationMail: 320 West Washington Street, 3rd Floor
Springfield, IL 62786
Online: https://www.idfpr.com/admin/complaints.asp
Telephone Number: 888-298-8089
Missouri Customers
Missouri Division of FinanceMail: P. O. Box 716
Jefferson City, Missouri 65102-0716
Online: http://www.finance.mo.gov/
Telephone Number: 573-751-3242
Facsimile: 573-751-9192
Texas Customers
Texas Department of BankingMail: Attention: Consumer Assistance Activities
2601 North Lamar Boulevard
Austin, Texas 78705
Online: http://www.dob.texas.gov/
Telephone Number: 877-276-5554 (toll free)
Consumer Financial Protection Bureau
Mail: PO Box 4503Iowa City, IA 52244
Online: http://www.consumerfinance.gov/
Telephone Number: 855-411-2372